**Return Policy for Online Store - Legal Leaf New Jersey**
At Legal Leaf New Jersey, we strive to ensure your complete satisfaction with our products and services. If, for any reason, you are not satisfied with your purchase, we offer a straightforward return policy to make the process easy and convenient. Please carefully review the following details regarding our return policy:
**1. Eligibility for Returns:**
1.1. **Unused and Unopened or Used and Opened but used minimally**: To be eligible for a return, the product must be unused, unopened, and in its original packaging. We cannot accept returns for items that have been opened or used due to safety and regulatory reasons.
1.2. **Within the Return Period**: You must initiate the return process within 30 days from the date of delivery. After this period, we may not be able to process your return request.
**2. Return Process:**
2.1. **Contact Us**: To initiate a return, please contact us using the following contact information:
- **Legal Leaf New Jersey**
- **Address:** 1244 McBride Ave, Woodland Park, NJ 07424
- **Email:** wp@legalleafnj.com
- **Phone:** 973-339-9477
2.2. **Return Authorization**: We will provide you with instructions on how to proceed with the return.
2.3. **Shipping**: You are responsible for the return shipping costs. Please ensure that the returned items are properly packaged to prevent damage during transit. We recommend using a trackable shipping method for your return.
**3. Inspection and Refunds:**
3.1. **Inspection**: Upon receiving your return, our team will inspect the items to ensure they meet the eligibility criteria stated above.
3.2. **Refund**: If the returned items meet the eligibility criteria, we will process the refund back to your original payment method. Please note that it may take a few business days for the refund to reflect in your account, depending on your payment provider's processing time.
3.3. **Exclusions**: Shipping costs, if any, are non-refundable. Additionally, any promotional discounts or coupons applied to your original purchase may be prorated or excluded from the refund amount.
**4. Damaged or Incorrect Items:**
4.1. **Damaged Items**: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as appropriate.
4.2. **Incorrect Items**: If you receive an incorrect item, please contact us as soon as possible. We will work to rectify the situation and provide you with the correct item or a refund, depending on your preference.
**5. Contact Us:**
For any questions, concerns, or inquiries regarding our return policy or your specific return request, please feel free to contact our customer support team using the provided contact information:
- **Legal Leaf New Jersey**
- **Address:** 1244 McBride Ave, Woodland Park, NJ 07424
- **Email:** wp@legalleafnj.com
- **Phone:** 973-339-9477
Thank you for choosing Legal Leaf New Jersey as your trusted CBD and Hemp Derived retailer. We appreciate your business and are committed to ensuring a smooth and satisfactory shopping experience for all our customers.